We honor and respect your privacy. It’s of utmost concern to us at LookMyFlight.com. We want to assure you that we have implemented various information handling practices that we firmly believe are consistent with the highest standards and best practices of the companies/organizations currently doing business on the Internet.
Collected Information – its types and use
The types of information collected by us are Anonymous Info and Personal Info. As such “Anonymous Info” here means that a customer has visited our website without revealing his/her identity. During the process of collecting Anonymous Info our servers may collect and store information like Internet protocol (IP) addresses, navigation through the website, the systems and programs used and the time spent, along with other similar information. The stored information however may not specifically identify you. Though we will be using the stored information for website traffic analysis (how many visitors arrive at specific pages, the length and frequency of stays at our website, the types of browsers and computer operating systems used by our visitors) or for such other purposes as we may deem appropriate.
By “Personal Info” we mean that whenever you choose to make a purchase of airline tickets and other services through our website you will be required to provide certain unique personal information such as your name, name or names of those traveling if not you, birth date, gender, address, citizenship, your credit card type, your credit card number, your credit card expiration date, your credit card billing address, your credit card security code, your telephone number, your e-mail address, user registration data and login password. This information is vital for us for processing, fulfilling and confirming your reservations and transactions, and accordingly keeping you informed and updated about each transaction’s status. If however reservation for one or more travelers other than yourself is being made, you will have to ensure and assure us that each of these other travelers have agreed, in advance, that they don’t have any worries or concerns that their personal information is being disclosed to us when making the purchase of airline tickets and/or other services.
Airline Tickets Purchase and other related services
You will be mandatorily required to provide your certain personal information whenever purchasing airline tickets and/or seeking other related services through our website LookMyFlight.com. The information include your name, your credit card number and expiration date, your credit card billing address, your telephone number, your e-mail address and the name or names of those traveling, other than you. This information is required for processing, fulfilling and confirming your reservations and transactions so that you may be kept informed about the status of each of your transaction. If however other persons are traveling along with you, then you will have to make sure in advance that the other travelers agree to disclose their personal information required for transaction fulfillment through you.
Your itinerary will immediately be displayed once the booking is complete. You may take out the print of your itinerary or email with a six-digit LookMyFlight.com booking number. We will also require you to seave your booking number for future reference.
After the final issuing of your ticket, an E-Ticket Confirmation Number will be sent to you by us through email. The issue of E-tickets will require at least 3 business hours.
You can view the current reservations during any time by accessing the LookMyFlight.com website in the Check Your Booking section using the name of first passenger and booking number. Bookings are however not guaranteed until the ticket is finally issued (because the airline can change prices anytime) and an airline e-ticket confirmation number will be sent to you. Once the ticket is issued you may request for a Paper Ticket via overnight mail, which will be delivered on the billing address as provided by you. If however mailing address is different, then please inform by calling up our agent.
However, during the course of buying airline tickets with us or paying for hotel booking for someone other than yourself, or when credit card holder is traveling with passengers having a different last name, the credit card holder is required to compulsorily authorize the charge by completing the Credit Card Authorization Form and faxed or email to us same day or within 12 hours of purchasing the tickets. The failure in credit card authorization may result in cancellation of reservations at the company’s discretion. Let be informed that you will be receiving a call from our agent for verifying the credit card holder’s information for Credit Card security reasons. We will take other security measures as well by calling your credit card company on a three way call for verifying the transition.
LookMyFlight.com also advises its customers to kindly confirm their flights at least 24 hours before each departure by calling the airline directly. The flight schedules are occasionally changed by the airlines. It is therefore the traveler’s responsibility to keep updated regarding the changes. This may be done by contacting the airline directly.
Member of LookMyFlight.com
If you have registered on LookMyFlight.com website and become its registered member, you are required to provide your name, email address, country, and member login password. We collect this information on the registration form of the website for several reasons. These include completing air, hotel, car and other reservations; allowing us to contact you directly for customer service purposes whenever necessary; and requiring your email address for confirming each reservation being transacted by you on our website. Everyone is welcome to register with us as our membership is free. When you become a registered member we will ensure that you will be getting Special Sale fare from our website regularly so that you are able to save more on your travel. The special fares are however available to registered members only. We will therefore advise that before you start searching on our website you may please sign in and become a member.